Evaluating Your Research Development Office
Presented by Sarah Marina, Tufts University
The question of how to evaluate the success of a research development practitioner is being asked with increasing frequency, as this is a new and growing field. Commonly used quantitative metrics (such as “success” rates) fail to provide meaningful information about the true impact of our work, given its complexity and the realities of dropping funding rates. Many of us have the opportunity to chart the course of how we will be evaluated at our institutions, but the question remains: What measures of success should we use, and how should we evaluate them?
In this webinar, we will describe several evidence-based tools for use in internal evaluation and illustrate selected approaches with examples from actual evaluations of the Offices of Research Administration and Research Development at Tufts University. In particular, this session will highlight the utility of using satisfaction as the key metric in assessing the success of a research development office. We will offer practical tips for developing an evaluation of your own Research Development efforts, and detail the process of developing, designing, implementing, and assessing the results of a satisfaction survey.
Sarah Marina is an Assistant Director in the Tufts University Office of Research Development. She has eight years of professional experience in the research development field, centering on proposal development and strategy, and program design and implementation. Her current research focus is on the development methods for the evaluation of offices of research development and/or administration. She completed a certificate in Program Evaluation at Tufts University in 2012, where she is currently a masters candidate in Urban and Environmental Policy and Planning.