Strategies for Mentoring Through Uncertainty

Written by: Vessela Vassileva-Clarke, Jessica Brassard, Elizabeth Lathrop on the Mentoring Committee Marketing and Communications (McMc) Committee
Image of a painted spiral and abstract shapes in blues and grees. Co-created by Jess Brassard and Adobe Firefly
Image co-created by Jess Brassard and Adobe Firefly

Managing stress in the face of uncertainty is a crucial skill that, together with connecting with a more experienced mentor or a like-minded mentee, can significantly improve our mental and emotional well-being. Uncertainty can lead to feelings of anxiety and helplessness for both mentors and mentees. Evidence-based mentoring strategies can help mitigate these effects. How can we show up in our mentoring relationships during uncertainty, beyond employing the usual stress reduction recommendations of practicing mindfulness, regular physical activity, balanced nutrition, and adequate sleep? Seeking support from our NORDP mentoring community, whether in our dyads, mentoring cohorts, or peer mentoring groups, can provide a safe space to share concerns and gain perspective, reinforcing that we are not alone.

The NORDP Mentoring Committee offers a wealth of mentoring tools and resources that can be adapted to support each other through uncertainty via WisdomShare’s Learning Library. All NORDP members can create an account on WisdomShare to access these tools and resources (WisdomShare account here):

  1. Bolster your foundation of trust and psychological safety and check in with your people — You’ve been doing this all along. Take some time to revisit this for yourself and for those around you, whether in your formal mentoring relationships or in your everyday interactions. This strategy emphasizes creating a safe space for vulnerability during uncertain times. The evidence shows that psychological safety is crucial for learning and adaptation during change. See Building Trust from the NORDP Mentoring Toolkit.
  2. Revisit agreements and reinforce flexible boundaries — During a time of change and uncertainty, you may want to review the ground rules of your mentoring relationship and revise them as appropriate. Be flexible with each other’s new ‘norm’ with respect to timing, forms of communication, and sharing of responsibilities. This is a time when “going the extra mile” can reinforce your support and commitment to your people! See Establishing Agreement for more tips.
  3. Listen to support learning and understanding — Be mindful and pay close attention to what your colleagues are saying through the practice of Active Listening to support full understanding of a problem or a challenge. By asking “what”, “how” and “when”, you develop a strategy that encourages and empowers self-discovery and problem-solving. See Probing Questions for additional resources to enhance your ability to communicate clearly.
  4. Give honest feedback and be thoughtful to those around you — Pay attention to others’ state of being when providing feedback and advice. Oftentimes, under stressful circumstances, extra patience can lead to rewarding and reciprocal experiences. Asking “am I hearing you correctly that …” can be a useful strategy for clarifying questions. “Pause – Listen – Think” before you respond can be another useful strategy during uncertain times. For more information, see Giving Honest Feedback and Advice
  5. Lean into your MESHH Network for the support you need —  Leverage your mentoring relationships and RD/PD networks to identify allies and support. Consider sharing resumes with each other to enhance and strengthen your job application package and storytelling. Provide constructive peer feedback and investigate opportunities through the NORDP Job Board.

Want to read more tips? Check out the NORDP WisdomShare Learning Library for other related resources

NORDP 2024 Innovation Award: Training Grant Support Office at Emory University

Pictured from left to right are Amber Mason, Tekla Smith, Kelly Ann Moore, and Dena Reinoso.

Who:

Kelly Moore, Director, Training Grant Support Office, Emory University

Amber Mason, Associate Director of Evaluation, Training Grant Support Office, Emory University

Dena Reinoso, Assistant Director, Training Grant Support Office, Emory University

Tekla Smith, Project Support Specialist, Training Grant Support Office, Emory University

Where: Emory University

Number of years in research development: Kelly 4 years, Dena 3 years, Amber & Tekla 2 years each

Length of NORDP membership: Same as above!

The NORDP Innovation Award recognizes individuals, groups, or teams, functional units, or organizations who leverage unique skills or resources to kick-start innovation in research development and advance the profession or the field in ways that generate evidence of promise or demonstrable results. Innovators leverage partnerships, experiment with tools and techniques, or generate and share knowledge to advance NORDP and the work of its members.

The interview was conducted with Dr. Kelly Moore, on behalf of the Training Grants Support Office Team.

What is the Training Grant Support Office and how did you first become interested in establishing TGSO?

The Training Grant Support Office (TGSO) at Emory University is dedicated to bolstering the sustainability of our current training programs while also identifying and fostering new areas for program development. We achieve this by providing specialized expertise, tools, and resources that are essential for the success of our research training initiatives. I founded the TGSO in December 2020, driven by a strategic vision from Dr. Deborah Bruner, Emory’s Senior Vice President of Research, who recognized the critical need for enhanced support of research training within the larger research ecosystem at Emory.

Prior to joining Emory, I was involved in training grant and fellowship support as part of a broader set of responsibilities at the University of Texas MD Anderson Cancer Center UTHealth Houston Graduate School of Biomedical Sciences. There, I was managing a training grant, everything from processing payroll for trainees to programming, running their seminars, bringing in speakers, etc. That’s what really got me into this world of training grants and being in an academic environment, although it was in the Dean’s office, so we looked at it from a very different perspective, that is, from an educational standpoint. As part of my other duties, I started helping students and faculty apply for fellowships and training grants. At that time, it was a small portion of what I did, but that’s what started to get me interested in extending more full time into training grants. After a few years, some duties shifted, and my fellowship and training grant responsibilities expanded, and then that’s when I saw the position at Emory to start the TGSO.

Moving from an academic to an RD office was really interesting. Being in a Research Office, we are able to provide equitable support to everyone, regardless of where they are located in the University and across career stages to include predoctoral and postdoctoral grants. 

The opportunity to establish the TGSO allowed me to focus exclusively on this vital area. I was particularly drawn to Emory because it provided the platform to not only enhance the support for training grants but also to create and implement comprehensive, university-wide initiatives that would strengthen our programs for years to come.

What was the process of building out TGSO and how did your membership in NORDP play a role in your efforts?

Building out the Training Grant Support Office (TGSO) was a strategic and iterative process. We started small, but with a clear vision. Initially, it was just me, but over time, we’ve expanded to a team of four dedicated professionals. In the early stages, we focused on engaging with stakeholders across the university to understand the existing landscape of training grant support. This involved assessing what resources were already in place, identifying gaps, and determining where there was room for improvement.

To get started, I did a listening tour with our faculty and our central research offices. I also consulted with the Graduate School and the Office of Postdoctoral and Mentored Trainee Education, the Office of Sponsored Programs, and Research Compliance to learn what was currently happening at Emory. When I looked behind the curtain, I began to realize that training grants are really important to a small corner of the world.

At Emory, last fiscal year, we secured over $1.1 billion in sponsored research awards, with $15.6 million of that coming from training grants. While training grants represent a very small piece of the pie, it’s a really, really important piece.  These grants play a critical role in sustaining and advancing the research ecosystem by cultivating the next generation of researchers and ensuring the long-term vitality of Emory’s research enterprise. A lot of Emory’s processes and policies are built for the big piece of the pie — the research grants. There were no specific policies and procedures for training grants, and so a lot of my work was looking at what had been done, because within a particular department or division, training grants may be been managed very well. I wanted to learn from what as working well and amplify it to all of the programs.

Getting started, we had to be strategic in our approach, so we chose to focus first on pre-award services, knowing that a solid foundation here would be crucial before we could effectively build out post-award supports. A key principle throughout this process was ensuring equity among our programs—we were committed to not offering a service to one program unless we could ensure it would be available to all.

I didn’t know about RD until I met my Dr. Kim Eck, my supervisor.  NORDP really helped me gain an understanding of the institutional standpoint: What is our capacity for taking on training? What areas are we strong in? What are our core research areas that we focused in? And how can we develop programs on top of those core research areas? We used a lot of competitive intelligence to determine our top funding areas and to find natural groups of faculty that we can build programs around.

My membership in NORDP has been instrumental in shaping TGSO’s approach. Nationally, training grant support is often housed within academic-based offices, such as a university’s graduate school or postdoctoral affairs office. Emory is unique in that TGSO is situated within the Office of Research Development, which gives us a distinct advantage. Having previously worked within an academic affairs office, my perspective on training was rooted in traditional academic frameworks. However, through NORDP, we’ve been able to integrate these educational approaches with RD principles, creating a hybrid model that enhances the support we offer for training grants at Emory.

What relationships have you built as a result of NORDP, and how have these relationships influenced your work?

The relationships I’ve built through NORDP have been incredibly rewarding and have significantly influenced my work. In addition to my role with the TGSO, I’m the co-founder and current Vice President of the National Training Grant Community of Practice (NTGCOP). Founded in early 2021 by training grant support offices from Emory, Georgetown University, Northwestern University, and the University of Wisconsin-Madison, NTGCOP aims to support leaders nationwide through tri-annual meetings focused on NIH guidelines, resource sharing, and training grant administration.

We started NTGCOP because training grants can be a very lonely space. NIH guidelines, like most federal guidelines, are muddy at best. A lot of it’s open to interpretation and experiences. Having someone you know to ask best practices, or, how do you read this, was really important to us, and it didn’t exist from an administrative space. NIH is very faculty heavy, and they have lots of groups and conferences for the faculty, but not so much for the administration. NORDP was a huge factor in our growth, because, as all of my counterparts all sit in academic offices, they didn’t even know what NORDP was. We took our presentation to NORDP, and there was a light bulb moment in the room; everyone was like, oh my gosh, help with training grants!  Today, we have nearly 500 members from over 100 institutions, many of whom are also NORDP members. These relationships have been integral to our growth and success.

We’ve submitted some responses to NIH requests for information that relate to training grants, and we were told that one of the letters and RFIs that we submitted actually had an impact on changes NIH has implemented. We’ve now built some strong relationships with NIH, both within particular institute’s like NIGMS, some various program managers, and also with Dr. Ericka Boone, Director of the NIH Division of Biomedical Research Workforce.

More recently, we’ve co-presented with the Federal Demonstration Project (FDP) and the NIH on reducing administrative burdens for NIH training grants. We’ve also recently become a 501(c)(3) non-profit organization, which is a significant milestone for us. It was a NORDP member who connected us with the FDP, whose purpose is to evaluate administrative burden in research. We connected this effort with NIH, and the three organizations co-presented on training grants, with over 600 people attending. We conducted a survey of the audience and came up with a one pager of tips and tricks for first time applicants that we’re now sharing as a resource.

One of NORDP’s greatest strengths is its strong and supportive community. Since joining, I’ve developed numerous connections through my participation in the NORDP Mentoring Training Series and as a recent member of the NORDP conference planning committee. These connections have provided invaluable insights, collaboration opportunities, and support, greatly enhancing my work with TGSO and NTGCOP.

What other innovations have you observed within NORDP (or the field of research development) since you first joined?

One of the most impactful innovations we’ve embraced since joining NORDP is the use of competitive intelligence within research development—a strategy recognized by NORDP with a previous Innovation Award. By applying various competitive intelligence analyses, TGSO has shifted from a reactive to a proactive approach, working closely with faculty to initiate and develop strategic, multi-departmental, and multi-institutional proposals. This approach has also led to the integration of new training program expectations into all major Senior Vice President for Research investments, such as centers and university-wide initiatives.

We have a small group of US private institutions with medical schools that we benchmark against, and we will do a lot of competitive intelligence reporting on that to benchmark where we are make decisions on what type of programs we should be focusing on. And that competitive intelligence piece has been really critical, because if we have the data to back up a decision, it is much more palatable for the faculty. For example, if we can come back and tell them, that lately, applications that go in without any sort of refined career development for trainees only have x percent of success, the faculty are much more inclined to rethink what they’re doing.

The results have been tangible and impressive. Emory is now ranked among the top 20 institutions in the country for NIH-funded training grants. We’ve seen our training grant submissions double, and the average scores of these submissions have improved by 30%, often falling at or below the current NIH funding lines. Notably, Emory has achieved a perfect score (10) on multiple training grant proposals for four consecutive years—something that hadn’t been accomplished in over a decade. In FY22, the Emory TGSO experienced a 125% increase in awarded proposals, more than doubling the number funded in FY20 and FY21.

What advice do you have for NORDP members leading their own innovative initiatives within the field of RD?

My number one piece of advice would be to embrace ambition. Don’t be afraid to pursue bold and ambitious ideas. Some of the most impactful innovations come from daring to think big. If you believe in your idea, pursue it with confidence, knowing that innovation often requires stepping outside of the conventional. Also, it is important to build a strong network. Collaboration is key in RD. Cultivate relationships with key stakeholders, both within your institution and across the wider RD community. Networking can provide valuable insights, resources, and support as you navigate the challenges and opportunities of leading your own innovative initiative.

Personally, I wouldn’t be here where I am today without being ambitious and taking the shot. And so that’s my biggest piece for anyone, especially for moving into leadership in any capacity. Whether you lead a team or you’re a part of a team, bring up your ideas. Don’t feel like any ideas you know not good enough to pursue, because if someone told me it’s absolutely crazy for y’all to be reaching out to the NIH about this, then I would not be where I am today, in partnership with NIH to help make change.

I have to say, NORDP, hands down, is my absolute favorite professional organization I’ve ever been a member of. We have a great sense of community and heart and care for members. I did the NORDP mentor training series earlier this year, and the relationships I built with everyone there were fascinating. Moving forward, there’s a lot to pursue at the intersection of training grant support from an academic perspective and training grant support from a research perspective. We are happy to help others working in that area, however that may be.

The November Career Stories featured Dr. Melissa Hodge-Penn, Interim Vice Chancellor for Research at North Carolina Agricultural & Technical State University (NC A&T)

Written by: Roshni Singh with input from Natalie Baronian, Career Stories team

A Spectacular Path from Grantsmanship and Research Administration to Research Development

Dr. Melissa Hodge-Penn

Before joining the RD field, Dr. Melissa had various roles in higher education as a grant manager, a pre-award specialist, and someone who helped build programs for faculty members in grant writing and research initiatives. In these roles, she was unaware that she was crafting her path to the RD field.

Meet Melissa Hodge-Penn, the Interim Vice Chancellor for Research at North Carolina Agricultural & Technical State University (NC A&T), where she served as the Associate Vice Chancellor before her Interim role. Before joining NC A&T, Dr. Melissa served as Assistant Vice Chancellor for research and sponsored programs at the University of Mississippi, where she facilitated university-wide strategic research growth activities, strategic planning and implementation, and directed multiple and diverse constituencies in support of the research enterprise. Her experience began at Georgia State University, where she worked on community and workforce development projects. This exposure led her to Emory University, marking her formal entry into research administration.

Dr. Melissa brings a wealth of experience managing programs funded by multiple and diverse sources and providing administrative oversight and management for a research enterprise. This includes portfolio administration, complex and multidisciplinary project administration, research development, research compliance, and policy implementation. Her experience at different universities and systems has allowed her to gather best practices, provide influence around visioning, and align RD for the unique needs of the “next university” and place of employment.

Dr. Melissa is a demonstrated leader with experience across academia, government, and not-for-profit organizations who has successfully fostered private sector and community-based relationships. Adding her leadership qualities to her current role. Dr. Melissa advocates for research needs and supports faculty in research endeavors. She emphasizes the importance of strategic operational support for the research enterprise and through these develops networks amongst research professionals. She is inventive in maximizing and leveraging resources to support researchers and their students. She is not reluctant to speak on what potentially “could be seen as out of the box” and her always “willing to grow, move and learn all she can and having that front seat to innovation.” Hence, she finds fulfillment in mentoring junior faculty and supporting new research development officers, fostering a collaborative environment that encourages innovation.

As a Black woman in a leadership role, Dr. Melissa recognizes the significance of representation in academia. Therefore, she aims to inspire others by demonstrating that diverse paths can lead to success in research administration. Her tip to everyone is that while moving around to grow your career, absorb the best and let it expand your worldview — particularly around research. She also advises to “Document Your Journey” by keeping detailed notes of your experiences and insights. These can be invaluable for future reference and for helping others.

Her RD pro-tip/hack is to give yourself grace and don’t take yourself too seriously, you know what you know. She also recommends taking part in professional development and networking teams you might not otherwise as this will have a great impact on you and your career.

Dr. Melissa would love to answer any questions you have for her, so please feel free to email her at mhodgepenn@ncat.edu.

The link to the interview to Dr. Melissa’s November Career Stories will be posted on the LMS when available.