Written by Kelly A. Moore, Conference Planning Committee

NORDP 2025 conference attendees are in for an inspiring and thought-provoking keynote by Lou Woodley, a scientist-turned-community-builder who has dedicated her career to supporting human infrastructure in science. Lou is the Founder and Director of the Center for Scientific Collaboration and Community Engagement (CSCCE), an organization that offers evidence-based professional development training, online resources, and consultancy for scientific community managers.
So, what exactly is a scientific community manager? According to Lou, if you’re the person in a collaborative project who is thinking about the human side of how work gets done—how meetings are run, how decisions are made, how knowledge is shared and documented—chances are, you’re doing community management. And, much like research development professionals, you might not even realize you’re doing it.
In a recent conversation with the NORDP conference team, Lou shared her journey from the lab bench to advocating for the professionalization of community management in STEM around the world. Her path included founding a student-run popular science magazine during her graduate studies in the UK and establishing online and in-person community engagement spaces in her role at Nature Publishing Group, early signs of her passion for connecting people and building collaborative ecosystems.
That passion eventually led her to securing a grant from the Alfred P. Sloan Foundation while at AAAS, which supported the creation of the first professional development curriculum for STEM community managers via the Community Engagement Fellows Program. From there, CSCCE was born, offering online trainings, a multi-component certification program, consultancy for a range of different organizations in the STEM ecosystem, and an online community of practice that includes nearly 900 professionals worldwide.
Lou emphasizes that community management is often a less visible but critical function in scientific enterprises—much like physical infrastructure, you might only notice its absence when things fall apart. This lack of visibility poses challenges, including a dearth of professional development opportunities and a lack of institutional recognition of the value of professional community managers.
To address these challenges, CSCCE focuses on three key areas: professional development, consultancy, and research. Their flagship course, Scientific Community Engagement Fundamentals, has trained over 15 cohorts since it launched in 2020 and is backed by longitudinal evaluation data showing measurable impacts at three levels of scale – on individuals, organizations, and the broader STEM ecosystem.
Importantly, the parallels between community management and research development are striking. Both are emerging fields filled with professionals who often have advanced degrees, especially PhDs, and who act as change agents and systems thinkers within their organizations. Both fields are also heavily gendered and require ongoing advocacy to ensure the value of their contributions is recognized.
Lou also notes the importance of developing shared language and frameworks that help community managers articulate their impact. Whether it’s creating collaboration playbooks or developing new norms for inclusive engagement, the work of community managers is about more than just logistics—it’s about building culture.
NORDP members working in training, proposal development, research communication, or community engagement will find much to relate to in Lou’s keynote. Her message of strategic collaboration, systems thinking, and empowering human infrastructure will resonate deeply across our diverse professional roles.
We can’t wait to welcome Lou Woodley to NORDP 2025 and to learn from her insights about how we can strengthen our communities, our collaborations, and ourselves.




